The IP Access Control List can only be managed by users with the Client Administrator role from the ‘My Organization’ page.

The IP Access Control List provides organizations with a security tool to limit where MyEROAD can be accessed from, by specifying the list of permitted IP addresses (computer locations). 

The IP addresses setup will apply to all users within the organization. If no IP addresses are setup then users of the organization can access MyEROAD from any computer location using a valid user name and a password.

Important Notes:

1. No access would be possible for Mobile devices while outside the WLAN network of the allowed IP address
2. The  IP address entered should be a static IP address so the user can reliably log into the MyEROAD
3. It is the user’s responsibility to ensure that IP addresses entered are valid

How to get started

Email support@eroad.com with a request to enable IP Access Control.
This can only be requested by the Client Administrator, and request needs to be in writing. Requests from other user roles will be disregarded. 

View IP Access Control List 

1. Select the My Organization button from the MyEROAD Administration menu
2. The current IP Access Control List will be displayed on screen 

Adding an IP Address 

1. Select the My Organization button from the MyEROAD Administration menu
2. Click on the “Edit List” link to start managing the IP Access Control List
3. Click on the “Add your current IP” link to add your organizations public IP address to the list.
4. To add additional IP address locations, click on the “Add Another IP” link, enter the IP address in the field provided and click ‘Add’ (repeat to add additional IP addresses)
5. Click the “Save List” button to save the changes made
6. Click the “Cancel” button to exit without saving the changes made 

Deleting an IP Address 

1. Select the My Organization button from the MyEROAD Administration menu
2. Click on the “Edit List” link to start managing the IP Access Control List
3. Click on the “Remove” link next to the IP address to delete that IP address (repeat to remove other IP addresses)
4. Click the “Save List” button to save the changes made
5. Click the “Cancel” button to exit without saving the changes made 

Note:

If all the IP addresses are deleted, the system will not restrict where users with a valid user name and password can access MyEROAD.