Manage Ehubos

Go to Administration > Ehubos to view a list of all the Ehubos provisioned to your Organization. You can see the status of an Ehubo, and assign or unassign an Ehubo to a vehicle.

 If an Ehubo is installed in a vehicle but not assigned, you can conveniently complete this function from the Action Center in Depot. The Action Center icon is located in the red top navigation bar.

* Only available to users with Client Administrator and Unit Manager + Ehubo Admin roles

View all Ehubos

The list of Ehubos will default to showing only units which are pending install, or waiting to be assigned to a vehicle. To view all Ehubos tick the checkbox ‘Include Installed’.

us include installed                   

Understanding the status of your Ehubos

Install Required:   Ehubo has not yet been installed onto your vehicle.

us install required          

 Customer to Assign:   Ehubo has been physically installed onto a vehicle, and needs to be assigned to the correct vehicle in Depot.

 us customer to assign2

 Installed:             Ehubo is installed, assigned and ready to go.

us installed2

 Installed - RMA Pending:  Ehubo is awaiting to be swapped out for an EROAD replacement.

us rma pending3

 

Assign to a Vehicle

After the Ehubo has been physically installed onto a vehicle it needs to be assigned to the correct vehicle in the EROAD Depot.

1. Find the Ehubo Serial number that you want to assign and click on the ‘Assign to Vehicle' link. 

us assign to vehicle2

2. Select the vehicle in which the unit is physically installed. Carefully check the installation location and last location to make sure you select the correct vehicle.

3. You can add in the Odometer reading at the time of install of the EROAD unit if you want.

4. Confirm that the 'Actual Install Date' is the date that the Ehubo was installed onto the vehicle, if not update it.

5. If you purchased a plan with EROAD’s Electronic Tax Management Solution, tick any of the applicable Tax Services for the vehicle to activate them.  Tick Skip if none apply.    

6. Click ‘Assign to Selected Vehicle’ button.

 

 Unassign a Vehicle

You can unassign the Ehubo from the vehicle in the EROAD Depot. This can be helpful if you assign the Ehubo to the wrong Vehicle in Depot.

1. Find the Ehubo Serial number that you want to unassign from a vehicle, and click on the ‘Unassign’ link.

us unassign3

2. Click ‘Yes’ on the confirmation message – this will unassign the unit from the vehicle in the EROAD Depot.

3. To assign the Ehubo to another vehicle - click the ‘Assign to Vehicle’  link and reassign the Ehubo to the correct vehicle.