EROAD Help
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EROAD Help USA

1-855-503-7623 Mon-Fri: 5am-6pm (PST), Sat: 8am-2pm (PST)
  • Setup & Training
  • MyEROAD ( Web )
  • Mobile Apps
  • EROAD ELD
  • Clarity Dashcam
  • Hardware (In-cab OBU)
  • API Developer Resources
  • Installer Information
MyEROAD ( Web )
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  • MyEROAD
    • Fleet Map
    • Driver tab
  • Activity (Trips)
    • Activity Overview
    • Trip Map View
    • Vehicle Tab
      • Viewing Your Vehicles
      • Tracking Your Vehicles
      • Understanding Events
      • Messages, Sending / Receiving
      • Ehubo Status, Viewing
      • Daily Activity
        • Vehicle Daily Activity
      • Event Log
    • Driver Tab
    • Geofence Tab
      • Working with Geofences
      • Virtual Speed Camera
      • Geofence Notifications
      • Geofence Types
      • Geofence Tags
      • Off-Highway Geofences
      • Geofences FAQ
        • Creating a Geofence
  • Tax Management
    • IFTA Fuel Tax
      • IFTA Getting Started
      • IFTA Using the IFTA Report
      • IFTA Filing a Quarterly Return
      • IFTA Validating Your Records
      • IFTA Exempt Miles
      • IFTA Easy File
    • WMT (Weight-mile)
      • WMT Getting Started
      • WMT Report
      • Resolving Degraded Distance
      • Filing a WMT report
    • IRP
      • IRP Getting Started
      • IRP Report
    • RUAF
      • RUAF Getting Started
      • RUAF Report
      • Filing a RUAF report
      • Special Trip Permits
      • Importing STPs
    • VTR-Unreported Vehicles
    • Audit Checklists
  • Service
    • Service Overview
    • Managing Service Tasks
    • Managing Service Types
    • Scheduling Services
      • Scheduling a Service
      • Editing a scheduled Service
      • Skipping or rescheduling a Service
    • Tracking Service Due Dates
    • Entering Completed Services
      • Entering a Completed Scheduled Service
      • Entering a Completed Unscheduled Service
      • Editing a Completed Service
    • Viewing Service History
    • Managing Suppliers
    • Service FAQ
      • Can I give a third-party Service provider access to the Service Module in MyEROAD?
    • Rescheduling A, B and C Services
    • Capturing Other Costs or Maintenance Items (One-off Services)
  • Inspect
    • Inspect Overview
    • Set up Inspect
    • Defects
    • Inspections
    • Templates
  • Driver
    • Drivers
      • Driver Menu Overview
      • Driver Profile
      • Driver Portal
      • Driver Logs
    • Unidentified Trips
      • Unidentified Trips Overview
      • Viewing and Assigning Unidentified Trips
      • Bulk Trip Management
  • Reports
    • Scheduling Reports
    • Fleet
      • Daily Activity Report
      • Fleet Summary
      • Idle Report
      • Retrospective Activity Report
      • Geofence Site Activity Report
      • Geofence Activity with Auxiliary Inputs
      • Service report
      • Trip Investigator (MyEROAD)
      • Trip Investigator (Depot)
        • Trip Investigator Reports
        • Trip Investigator Example Scenarios
      • Mileage Summary Report
      • Off-Highway Fuel Usage Report
      • Off Highway Trip Details
      • Utilization Dashboard
    • Driver Reports
      • Driver Reports Overview
      • Leaderboard & Driver Insight
        • Leaderboard Explained
        • Driver Insight Explained
        • How To Improve Star Ratings
        • FAQ
      • Driver Safety Report
      • Over Speed Dashboard
      • Overspeed Dashboard in PowerBI
      • Driver Timesheets (ELD)
      • HOS Violations Report
      • Using HOS Violations Insights
    • Tax Reports
      • IFTA Fleet Summary
      • IFTA Fuel Trip Records (FTR)
      • Filed Report History
      • IRP Vehicle Trip Records
      • Vehicle Trip Record (VTR)
    • Fuel
      • Fuel Getting Started
      • Fuel Reports
        • Fuel Exception
        • Fuel Usage
        • Fuel Efficiency
        • Fuel Transaction Management
      • Fuel Transactions
        • REPORTS Updating Fuel Transactions
        • Fuel Consumption Chart
        • Uploading a single fuel transaction
        • Uploading Bulk Fuel Transactions
        • Uploading Fuel Transactions
        • Importing fuel card data
  • Action Center
    • Action Center Overview
    • Missing WMT configurations
    • Unassigned Ehubo
  • Administration
    • Users
      • Roles and Permissions
      • Adding a new User
      • Editing a user's details, role or Group (Fleet) assignments
      • Changing your password
      • Resetting a User's password
      • Removing a User
      • My Profile
      • User Activity Log
    • Groups (Fleets)
      • Manage Groups (Fleets)
      • Manage Vehicles in a Group
      • Manage Drivers in a Group
    • ADMIN Manage Tax Services
    • Vehicles and Assets
      • Adding a New Vehicle or Asset
      • Changing Vehicle Details
      • Add Vehicles/Assets
      • Changing Asset Details
      • Deleting a Vehicle or Asset
      • Manage Vehicles and Assets
      • Exporting or Emailing ELD Logs or Malfunctions Report
      • Engine Hours
      • Virtual Odometer
      • Changing Vehicle Weight Mileage Configuration
      • EROAD Vehicle Plans
      • Equipment List
    • Vehicle Profile
    • Ehubos
      • Assign or unassign an Ehubo
      • Manage Ehubo features
    • Managing Geofences
      • Geofences (MyEROAD)
      • Creating and editing geofences
      • GeoAlerts for drivers
    • My Organization
      • Manage organizational details
      • Home Terminals
      • Tags
      • IP Access Control List
      • TAX Setup your Organization
      • ADMIN Setup IFTA License in MyEROAD
    • Partner Gateways
    • User activity log
    • Other
      • Assigning and Removing Notifications
      • Email Notifications
      • Setting up mobile devices
      • Setting up Fuel Reports
    • Administration FAQs
      • How do I add a user?
      • How to configure the time zone of a vehicle?
      • I am trying to assign an Ehubo to a Vehicle – why isn't the Vehicle in the picklist?
      • I have assigned the wrong Vehicle to my Ehubo – can I change it?
      • What is an IP address?
      • How can I check my IP address?
      • What is the IP Access Control List?
      • How do I include my computer in the IP access Control List?
      • Why can’t I see all of my Ehubos?
      • Why does my Ehubo have a red arrow next to it?
      • I am trying to assign an Ehubo to a Vehicle – but the Vehicle isn’t in the picklist?
  • EROAD Share
    • EROAD Share Overview
    • Set up and manage a Share connection
    • Work with Shared Vehicles
    • EROAD Share FAQ

Geofence Tab

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  • Working with Geofences
  • Virtual Speed Camera
  • Geofence Notifications
  • Geofence Types
  • Geofence Tags
  • Off-Highway Geofences
  • Geofences FAQ
    • Creating a Geofence
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Need more help?

Call us on 1-855-503-7623 | Mon-Fri: 5am-6pm (PST), Sat: 8am-2pm (PST)
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