EROAD Share FAQ

Why can't I see shared vehicles?

  • When a Share connection is set up with an organisation initially, shared vehicles will only appear in the viewing organisation's Depot from the following day. When additional Share features are added to an existing Share connection, shared vehicle activity will be visible immediately and applies to vehicle shares from the start of the Share connection.
  • Shared vehicles will only appear in the Leaderboard after they have driven the minimum distance of 200km since the start of the Share

 

When ending a Share - what happens with previously shared data?

  • If a vehicle is unshared but the Share connection with the organisation remains active, historical vehicle activity will continue to be visible to the viewing organisation.
  • If a Share connection with an organisation is revoked, all previous activity across all shared vehicles will no longer be visible to the viewing organisation.

 

Over Speed Dashboard

  • Users can tick Shared Vehicles to view shared vehicles only
  • Virtual Speed Camera events are based on the Virtual Speed Cameras set up in the sharing organisation's Depot. Viewing organisations will need to ask the sharing organisation to set up VSCs in their own Depot if required for monitoring.
  • Shared vehicles can be included in exported and scheduled reports.

 

Leaderboard and Insight

  • Users can tick Shared Vehicles to view shared vehicles only
  • Score and ranking is based on driving activity for the period a vehicle has been shared. If a vehicles has not been shared for the entire reporting period, the vehicles’s Leaderboard score and ranking, and Driver Insight details can be different in the viewing organisation and in the sharing organisation.
  • Virtual Speed Camera events are based on the Virtual Speed Cameras set up in the sharing organisation's Depot. Viewing organisations will need to ask the sharing organisation to set up VSCs in their own Depot if required for monitoring.
  • Shared vehicles can be included in exported and scheduled reports

 

Can I share Geofences and Virtual Speed Cameras?

  • Geofences and Virtual Speed Camera’s cannot be shared between organisations. Shared vehicles will only trigger geofence activity events or virtual speed camera violations for geofences/VSC set up by the sharing organisation in their Depot.

 

Can scheduled reports include shared vehicles?

  • Daily Activity, Leaderboard, Driver Insight and Overspeed Dashboard reports can include shared vehicles for the period they are shared. Shared vehicles will also appear in any scheduled reports during this time.

 

Who is in control?

  • Sharing of vehicles is controlled by the sharing organisation. A viewing organisation cannot initiate a Share or extend the data shared.