In  / Administration / Ehubos all Ehubos and other EROAD hardware units provisioned to your organisation are listed. This is where MyEROAD users with Client Administrator or Unit Manager/Ehubo Admin roles can assign or unassign a hardware unit to its vehicle.

Once you have assigned a hardware unit to it's vehicle or asset, further steps might be required:

• Ehubo1, Ehubo2 or Tubo: the next step will be to complete a 'RUCHO'.
• Ehubolite: your next step will be to complete the 'Odo Synch'.

What is the status of my hardware unit?

Assign a Ehubo or Tubo and complete RUCHO 

Assign an Ehubolite, Elocate or Asset Tracker

Unassign a hardware unit from a vehicle/asset

View all your organisation's EROAD hardware units

What is the status of my hardware unit?

1. A hardware unit with the status ‘Install Required’ has not yet been installed onto your vehicle.

2. A hardware unit with the status ‘Customer to Assign' has been physically installed onto your vehicle, and needs to be assigned to the correct vehicle in MyEROAD.

3. A hardware unit with the status ‘Installed’ – is installed, assigned to a vehicle and ready to go.

4. A hardware unit with the status ‘Installed- RMA Pending’ is awaiting swap-out.

Assign an Ehubo or Tubo and complete RUCHO 

After the Ehubo or Tubo has been physically installed onto the vehicle, you need to assign it to the correct vehicle in MyEROAD. After assigning the unit, you will need to complete a RUCHO – the change Hubodometer process.

To assign an Ehubo or Tubo to a vehicle and complete "RUCHO":

1. Find the Ehubo or Tubo serial number that you wish to assign and click Assign and RUCHO.  

2. In Assign Ehubo to a Vehicle screen, select the vehicle onto which the Ehubo or Tubo has been physically installed. Carefully check the Ehubo’s or Tubo's installation location and last location to make sure you select the correct vehicle.

NOTE: If the vehicle you wish to assign the hardware unit to is not yet visible in MyEROAD, go to  / Administration / Vehicles/Assets, click Add New Vehicle or Asset and add the vehicle or asset.

4. In Vehicle Plan, select the Service Plan for the vehicle.

5. Click Assign to selected sehicle.
You will now be taken to the RUCHO area in MyEROAD to complete the RUCHO for the vehicle.

Assign an Ehubolite, Elocate or Asset Tracker 

After an Ehubolite, Elocate or Asset Tracker has been physically installed onto a vehicle or asset, you need to assign it to the correct vehicle or asset in MyEROAD (RUCHO is not required).

To assign an Ehubolite, Elocate or Asset Tracker to a vehicle or asset:

1. Find the Ehubolite, Elocate or Asset Tracker serial number that you want to assign and click Assign to Vehicle.

2. Select the vehicle/asset in which the unit is physically installed. Carefully check the installation location and last location to make sure you select the correct vehicle.

3. If the vehicle/asset you wish to assign the hardware unit to is not yet visible in Depot, go to  / Administration / Vehicles/Assets, click Add New Vehicle or Asset and add the vehicle or asset.

4. In Vehicle Plan, select the Service Plan for the vehicle.

5. Click Assign to selected vehicle.

Unassign a hardware unit from vehicle/asset

You can unassign an EROAD hardware unit from a vehicle/asset in MyEROAD. This can be helpful if you have assigned the hardware unit to the wrong vehicle in MyEROAD. An Ehubolite, Elocate or Asset Tracker may be unassigned from a vehicle at any time. An Ehubo or Tubo may be unassigned from a vehicle only before RUCHO has been completed.

To unassign a hardware unit:

1. Find the Ehubo Serial number that you want to unassign from a vehicle, and click Unassign.

2. Click Yes on the confirmation message – this will unassign the unit from the vehicle in MyEROAD.

3. If you wish to assign the hardware unit to another vehicle - click Assign to Vehicle and reassign the hardware unit to the correct vehicle.

View all your organisation's EROAD hardware units

To view all units for your organisation, tick the checkbox Include Installed.

  The default view shows only units which are pending install, or waiting to be assigned to a vehicle.