Email Notifications

The EROAD Depot will automatically generate notification emails based on certain events and send them to nominated Depot users. Depot users with Client Administrator or Unit Manager roles can set up users to receive notifications for vehicles they have access to.

To set up a user to receive email notifications:

  • In Depot, go to new cogwheel4 / Administration / Notifications.
  • Click on a user.
    The Manage Notifications screen will show.
  • Tick and/or untick notifications to be sent to the user.
  • Click Save.
    Selected notifications will be send to the user’s email address as stored in Depot.

NOTE: Geofence Notifications can be set up and managed in new cogwheel4 / Administration / Geofences or in Activity / Geofences by Client Administrators, Unit Managers and RUC Users.

 

Email notification events

Notification emails will be automatically generated for these events:

Event

Notification

Ehubo Audit Report

Receive an email when an Ehubo Audit Report has been generated.

NOTE: At least one user has to be signed up to receive Ehubo Audit Report notifications.

 

Failed Driver Vehicle Inspection Report (DVIR)

 

Receive an email when a failed Driver Vehicle Inspection Report (DVIR) is submitted by a driver through the EROAD Driver App.

 

RUC Expiry

 

Receive an email when a vehicle's last valid RUC licence expires (with no pending licence purchased or AutoRUC turned on)

RUC Purchase

 

Receive a RUC purchasing confirmation email and receipts (the user who completes the purchase, or set up Auto-RUC for a vehicle will always receive this for authorised fleets).

Service Reminders

 

Receive an email when a scheduled service is "Due" or "Expired". 

The "Due" notification email is sent based on the chosen reminder interval for the service in Depot.

The "Expired" notification email is sent when a service has not been completed in Depot on the scheduled date.

Driver ID Alert  

* Only available to organisations with EROAD Driver ID units fitted in vehicles

 

Receive an email when no driver is logged in on or when the Driver ID unit has been disconnected.

The "No Driver ID" notification email is sent when the vehicle travels for more than a defined distance without a driver logging in.

The "Disconnect" notification email is sent when the EROAD Unit detects the Driver ID unit has been disconnected.

Seatbelt alert

* Only available to organisations with EROAD Driver ID units fitted.

Receive an email when a vehicle is driven with no seatbelt connected.

 

Geofence Notification

 

 

Receive an email when a vehicle enters or leaves a geofence or speeds within a Virtual Speed Camera geofence.

NOTE: Geofence Notifications can be set up and managed by Client Administrators, Unit Managers and RUC Users in Admin / Geofences or in Activity / Geofences.

Logbook Violation

Receive an email when a driver creates a Logbook Violation. The notification email includes information about the driver and the violation.

Max Speed Alert

 Max Speed Alert lets you set up an alert for a speed you consider appropriate. If one of your vehicles travels above the set threshold, you are immediately sent an email.