Frequency of synchronisation

When the light vehicle is first set up in MyEROAD, the customer needs to synch the EROAD unit to the odometer reading in MyEROAD.  For new installs we recommend the customer synchronises the EROAD unit to the odometer at the following frequency: 

1. every week; or
2. every 400 km

whichever occurs first.  

To keep any difference between the odometer and the EROAD unit to a minimum, the initial calibration needs to be carried out over three odosyncs during the first 2000 km of travel by the vehicle. Once the initial three synchronisations above have been completed, EROAD then recommends that, on an ongoing basis, the customer inputs the odometer reading into MyEROAD every 2000 km or once a month. This can be configured by EROAD on behalf of the customer upon request. 

By doing this process, the distance reading shown on the screen of the EROAD unit will reflect the odometer’s actual reading. This helps ensure that the MyEROAD Virtual Odometer matches your vehicle odometer reading, and that scheduled service prompts and notifications are in line with the distance recorded by your odometer.

The distance reading displayed within MyEROAD is based on the distance recorded by the EROAD unit - until you synchronise with your vehicle odometer reading. Once synchronised the odometer reading will continue to be incremented by the unit. However, you should continue to Synchronise the odometer to ensure this remains accurate within MyEROAD.

* Only users with the Service, Unit Manager and/or Client Administrator role can Synchronise the distance reading (on MyEROAD) with their vehicle odometer for vehicles assigned to them.

Synchronisation of distance with your vehicle's odometer reading

You need to synchronise your EROAD unit distance to your vehicle's odo when you initially set up your vehicle, and monthly thereafter.

1. Select the vehicle on the Service screen of MyEROAD .

2. Click the  icon for the vehicle and this screen will appear:

      3. Enter the odometer reading recently taken from the vehicle

      4. Enter the date and time the reading was taken

      5. Click the button 'Update'.

Synchronisation of distance with your vehicle's odometer reading - Elocate or Ehubolite

Elocate and Ehubolite distance can be synchronised with the vehicle's odometer reading in the Activity or Service screen.

To enter your vehicle's odometer reading:

1. Go to the Activity or Service screen.

Activity screen

Service screen

      2. Enter the odometer reading recently taken from the vehicle

      3. Enter the date and time the reading was taken

      4. Click Update