About Odosync

Odosync (or Odometer Sync or odometer synchronisation) is an on-screen prompt for the Driver to manually input the vehicle's odometer reading on the Ehubo.

• Odosync is recommended to maintain accurate virtual odometer reading on MyEROAD by calibrating the Ehubo distance reading with the vehicle's odometer. 
• Calibrating the virtual odometer on MyEROAD requires Odosync 3 times over the first 2000 km of driving.
  • Default setting for calibration prompts: If and when Depot Odosync feature is toggled ON, Odosync prompts will show up at the ignition ON event after 500/1000/2000 km distances
  • Additional Odosync prompts can be configured by EROAD on behalf of the Customer org upon request (either by kms driven or by elapsed time)

Virtual Odometer

The virtual odometer on MyEROAD is a digital 'counter', which is a combination of the vehicle odometer and the Ehubo distance reading. It increments automatically with the GPS-based Ehubo reading. The virtual odometer begins operating at the first Odosync event after a vehicle is provisioned with an Ehubo. Subsequent Odosync events further calibrate the virtual odometer based on the vehicle odo reading input by the Driver.

For fleet managers, administrators, tax users and other MyEROAD users, the virtual odo is a more practical indicator of vehicle odometer than the Ehubo reading.

Exceptions

Significant Odometer Jump

By using Ehubo as the primary source for distance reading, the virtual odometer expects the vehicle odometer to be within a tolerated range. If the Driver enters a vehicle odo reading that's out by more than 1000 km of this range, Odosync cannot be completed on the Ehubo screen. Instead, the Driver is advised to contact their supervisor to perform Odosync via MyEROAD. This reduces the impact of human error on the virtual odometer.

Odojump restriction will not apply for the first ever Odosync after an Ehubo is provisioned for a vehicle.

Likely reasons for odometer being outside the acceptable range:

• Incorrect input by Driver, inadvertent or otherwise
• Changing the tyre size or other vehicle modifications
• Vehicle towed or transported (e.g. 'piggyback' on a trailer or on a ferry), where the Ehubo keeps accruing distance due to GPS movement

In-vehicle Odosync experience

1. Odosync prompt appears on the Ehubo screen

2. Driver manually inputs vehicle odometer reading

3. Driver confirms the manually entered vehicle odometer value

4. If the input value is offset by more than 1000 km from the expected odometer value

FAQs

What happens when I replace the Ehubo in my vehicle, or install it in a different vehicle?

Provisioning the Ehubo to a vehicle is the equivalent of a fresh, new install. The calibration Odosync prompts shall appear after 500/1000/2000 km distances from the time of provisioning/installation.

How do I enable/disable Odosync?

1. Administration > Vehicles/Assets
2. Select a vehicle. The vehicle's drawer will open
3. Click Manage Features
4. Toggle the 'Odosync prompt' ON/OFF

How can I set additional Odosync prompts for my vehicles?

Request EROAD to configure additional Odosync prompts for your vehicle. The frequency can be based on distance driven (e.g. every 2000 km) or by time elapsed (e.g. every 6 weeks)

Why is odojump restriction ignored for the first Odosync?

When an Ehubo is provisioned for a vehicle, the virtual odometer is NULL as there is no prior Odosync. Hence odojump cannot use the virtual odometer as reference to protect against large offsets in the manual input. 

Does Odosync impact service scheduling?

Vehicle maintenance and service schedule can be configured by Ehubo reading (Default) or the virtual odometer. Performing the Odosync will automatically configure it to use virtual odometer, without warning/notifying the Customer.

Can I use Odosync on a Heavy Vehicle?

Yes. Toggle the Odosync feature to ON (under Vehicles/Assets >> Manage Features). MyEROAD users can also manually trigger an Odosync prompt on a specific Ehubo. This will be a one-time prompt, unlike the 500/1000/2000 km calibration cycle.