Ask EROAD (Customer only site)
The content of this help site is in the process of being moved. Click above for more current information.
Getting Started
- Throughout the application you will see help icons clicking this will give you access to context sensitive help.
- You can take a look below at a list of what other icons mean.
- Understand how paging works in long lists.
- You will have different capabilities inside the MyEROAD depending on what roles and permissions you have and depending on what fleets you have access to.
- Once you've had a look around the site have a look at the Tips and Tricks page to get a few more skills.
What do the icons mean?
Administration Menu | ||
Clicking this icon opens the Settings and Administration Menu e.g.:
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Clicking this icon opens the Tools Menu for that page or report e.g.:
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Refresh | Clicking this icon updates the screen with the most recent activity for the vehicle(s). | |
Ignition Off | Activity Vehicle List: Last known state of the ignition for the vehicle was Off. Activity Lists/Map: Ignition was turned Off. |
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Vehicle Stopped | Vehicle ignition is off and the vehicle is stationary. | |
Ignition On | Activity Vehicle List: Last known state of the ignition for the vehicle was On. Activity Lists/Map: Ignition was turned On. |
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Driver Icon (and logged in) | Used to show when a driver logged in and to indicate other driver related information throughout MyEROAD. |
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Driver Logout | Driver has logged out. |
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No Seatbelt | Vehicle is driving without seatbelt connected. |
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Vehicle Heading | Vehicle ignition is on and is heading in the direction of the arrow. | |
Vehicle Stopped | Vehicle ignition is on but the vehicle is stationary. | |
Trailer Connected | The Trailer is connected to a Truck. | |
Trailer Disconnected | The Trailer is not connected to a Truck. | |
Trailer being Piggybacked | The Trailer has been lifted and put on the back of a Truck or another Trailer. | |
Trailer Position | Trailer stationary at this location. | |
Fault (Issue with Ehubo) | Activity Vehicle List and Detail Panel: Vehicle is in Fault - this should be resolved ASAP. Activity Lists/Map: Fault occurred |
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Information | An activity of interest e.g. External Power Removed or Applied to the Ehubo. | |
PDF Export | If a report can be viewed and printed as a PDF then this button will appear. Click to export. | |
CSV Export | If a report can be exported in a CSV (Excel Compatible) format then this button will appear. Click to export. | |
Clicking this icon will send the report to the printer. | ||
View | Clicking this icon will display the off-road travel (Verify Off-Road Travel screen) in detail or open the Geofence Activity for that Geofence. | |
Edit | Edit the name of the fleet by clicking this icon. | |
Remove | Removes the row, vehicle etc from a list. | |
Ehubo Reading: Shows the current Distance Reading for an Ehubo. | ||
Odometer Reading: Shows the current (Updateable) "Virtual Odometer Reading". | ||
Engine Hours: Shows the current Engine Hours accumulated by an EROAD Product (can be updated). | ||
Check Box (checked and unchecked) | Allows you to select one of more rows or vehicles. |