EROAD Help
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EROAD Help New Zealand

0800 437 623 7am-7pm, Mon-Fri
  • Release Notes
  • Getting Started
  • Depot (Web)
  • EROAD Day Logbook
  • EROAD Inspect Mobile
  • EROAD Inspect In-Vehicle Product
  • In-Vehicle Device
  • Electronic Logbook + DVIR (Mobile)
  • API Developer Resources
  • U Book-It
  • Training Videos
Electronic Logbook + DVIR (Mobile)
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  • Quick Start Guide - Go mobile
  • Set up drivers with EROAD Driver app - For transport operators
    • Setup in Depot
      • Set up mobile devices
      • Set up drivers
      • Enter your organisation's work week setup
    • Setup mobile devices
      • Install the EROAD Driver app
      • Authenticate a mobile device
      • Set date and time
      • Enable GPS and cellular connectivity
  • Driver Login
  • Electronic Logbook
    • Electronic Logbook Overview
    • Use the Electronic Logbook - For Drivers
      • New Zealand Logbook Rules
      • Start Work
      • Manual Entry of Past Non-Driving Work Time at Start Work
      • Driving Work
      • Change and set vehicles
      • Take a Rest Break
      • Finish Work
      • Violations
      • View Active Work Day / Period Information
      • Add Notes
    • Roadside Enforcement Activity - For Enforcement Officers
      • Preview a copy of the Current Cumulative Work Period Report (Snapshot Report)
      • Email a copy of the Logbook Snapshot Report
      • Understand the Logbook Snapshot Report
      • Add Notes to Snapshot Reports at Roadside
    • Access driver logbook data and records in Depot - For Transport Operator
      • View real-time driver logbook Information
      • View past cumulative Work period records
      • View Roadside Inspection Reports
      • View Timesheet Reports
  • Messaging
    • Messaging Overview
    • Use Quick Messages
    • Messaging FAQ
      • How does Messaging work?
      • How do I check my Android version number?
      • Who can set up mobile devices?
      • Who can send messages?
      • How do I send a message to a driver?
      • What is the maximum length for a message?
      • How do I know if the driver has read my message?
      • Do I need to stay in the Messages tab to see new driver messages?
      • How do I send the same message to more than one vehicle?
      • Can a driver send a message to another driver?
      • How long are my Sent messages displayed for?
      • How do I use my mobile device with a different vehicle?
      • How do I change the name of a mobile device?
      • How long can a mobile device name be?
      • Why isn’t the Authorisation code working on my mobile device?
      • I’ve lost my mobile device. How do I remove it from the Depot?
      • Can I use Messaging with all my vehicles?
      • Can I use Messaging on an iPhone, iPad or Windows phone?
      • How do I update my device to run the latest version of the Driver app?
      • Can I use the Messaging feature when my mobile device is offline?
  • Driver Vehicle Inspection (DVIR)
  • Safe Driving Tips
  • Download User Guides

Setup mobile devices

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  • Electronic Logbook + DVIR (Mobile)
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  • Set up drivers with EROAD Driver app - For transport operators
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  • Setup mobile devices
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Need more help?

Call us on 0800 437 623 | 7am-7pm, Mon-Fri
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