How do I know if the driver has read my message?

If you send a message to a vehicle from The Depot:

1. In the Depot Messages tab, when the vehicle’s mobile device has received a message, the Received confirmation will be displayed beside the message.

Received Message

 

2. In the mobile device, when the vehicle Driver taps on the new message, or on the Reply button, the message colour changes to grey to indicate it has been read by the driver.

3. In the Depot Messages tab, the Message status will be changed to Acknowledged to indicate it has been read by the driver.

Acknowledged Message

 

Want to know more? Watch the video tutorial on how to use EZmessage.

video How to use EZ message4